Returns & Exchanges

Clear next steps when an item arrives damaged, incorrect, or is not the right fit.

Start a request

Contact support within 30 days of delivery and include the order number, the affected item, and the reason for the request.

Send clear photos of the item and packaging. Eligible defects or fulfillment errors are reviewed for replacement or refund.

Personalized and made-to-order items may have different eligibility unless they arrive damaged, misprinted, or incorrect.

Wait for return instructions. Items sent without authorization may not reach the correct fulfillment partner.